Refund Policy

Last updated: June 5, 2026

This is the Refund Policy of Software Umbrella for the GhostSite service (ghostsite.app).

Digital Products and Subscriptions

All purchases are for digital services delivered immediately upon payment confirmation. We do not issue refunds once a subscription period has started or a one-time analysis has been delivered.

We recommend contacting us before purchasing if you have questions about whether GhostSite is right for your needs.

Exceptions

Refunds may be granted at our sole discretion in exceptional circumstances, such as a technical failure on our part that prevented delivery of the Service and could not be resolved within a reasonable time.

Where required by applicable EU consumer protection law, your statutory rights are not affected by this policy.

Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you will retain access until then and will not be charged again.

Contact

Refund enquiries: legal@softwareumbrella.com